Customer Relations Specialist

3 days ago

Singapore beBeeCustomerService Full time $3,000 - $6,000
Customer Relations Specialist

We are seeking a highly skilled and motivated individual to fill the role of Customer Service Representative.

About Us:

  • We focus on developing technical skills, teamwork, and personal growth both on and off the field.
  • We offer world-class training programs for children and youth, guided by successful sports principles.

Responsibilities:

  • Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.
  • Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.
  • Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
  • Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
  • Maintain accurate and updated records of student information, attendance, and other relevant details.

Our ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a strong commitment to delivering exceptional customer experiences.

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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