Desktop Support Specialist

2 days ago


Singapore EIRE SYSTEMS SINGAPORE PTE. LTD. Full time
Job Overview

EIRE SYSTEMS SINGAPORE PTE. LTD. is seeking a skilled Desktop Support Engineer to join our team in Singapore.

This role offers an exciting opportunity for the right individual to take their career to the next level and contribute to delivering exceptional technical support services.

Job Responsibilities
  • Provide timely and effective end-user support, either directly or through projects that improve the end-user experience.
  • Ensure seamless desktop refresh and replacement initiatives, as well as the removal of unauthorized technology.
  • Handle user inquiries, incidents, and requests, tracking, measuring, and escalating as necessary.
  • Assist with patching and upgrading end-user devices.
  • Address quality and schedule conflicts.
Required Skills and Qualifications
  • A minimum of 2 years' experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector.
  • Strong knowledge of desktop operating systems and infrastructure required to implement and support enterprise deployments.
  • Familiarity with Desktop Services security and access standards and practices.
  • Basic understanding of networking and server technologies.
  • Proficiency in supporting a Windows 7 desktop environment and Microsoft suite of applications.
  • Excellent communication skills and strong analytical skills.
About the Role

The estimated salary for this role is SGD $6,500 - $8,000 per month, depending on experience.

We offer a competitive compensation package and opportunities for growth and development.



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