Hotel Service Provider
4 days ago
Join Peninsula Excelsior Singapore, a Wyndham Hotel as a Customer Service Associate and contribute to delivering exceptional guest experiences.
About the Role:
We are seeking a skilled Guest Experience Specialist to join our team at Peninsula Excelsior Singapore. As a key member of our hospitality team, you will be responsible for ensuring that our guests have an enjoyable stay with us.
Key Responsibilities:
- Provide excellent customer service to all guests, responding promptly to their queries and resolving any issues in a professional and courteous manner
- Replenish room amenities as necessary, maintaining a high standard of cleanliness and organization throughout the hotel
- Sanitize and clean guest rooms thoroughly, adhering to strict health and safety guidelines
- Report lost and found items in checked out rooms and findings of defects to management
- Respond to guest inquiries in a timely and efficient manner, demonstrating a commitment to providing exceptional service
Requirements:
- Relevant experience working in a hotel or serviced apartment environment
- Willingness to learn and adapt to new situations
- Ability to work shifts, including public holidays and weekends
What We Offer:
- Competitive salary: SGD 35,000 - SGD 45,000 per annum, depending on experience
- Opportunities for career growth and development within a reputable hospitality group
- A dynamic and supportive work environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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