Service Delivery Professional

1 week ago

Singapore beBeeService Full time $80,000 - $120,000
Job Title

Are you looking for a new challenge in your career?

We are seeking an experienced Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of services across multiple accounts.

The successful candidate will have excellent communication and leadership skills, with the ability to work effectively with cross-functional teams. You will also have a strong understanding of ITIL and ISO practices, as well as experience in managing end-to-end service delivery.

Key Responsibilities:
  • Manage the end-to-end delivery of services across multiple accounts, ensuring alignment with SLAs, KPIs, and contractual obligations.
  • Act as the primary interface with clients on service operations, maintaining a high level of customer satisfaction and trust.
  • Lead cross-functional teams in incident response, change management, and service escalations.
  • Coordinate with engineering, operations, and project teams to ensure smooth handovers and continuous service improvement.
  • Conduct regular service reviews, reporting on performance metrics, trends, and opportunities for enhancement.
  • Ensure adherence to ITIL and ISO practices in service delivery and documentation.
  • Identify process gaps, drive automation and efficiency initiatives, and support internal audits or compliance checks.
Requirements:
  • Singapore Citizen (mandatory).
  • Minimum 5 years of experience in a Service Delivery, IT Operations, or Technical field.

If you are a motivated and results-driven professional with excellent leadership skills, we encourage you to apply for this exciting opportunity.

  • Manager, IT Service Delivery, ETS

    2 weeks ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Manager, IT Service Delivery, ETS

    2 days ago

    Singapore Delivery Hero Full time

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Service Delivery Engineer

    2 weeks ago

    Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time $80,000 - $120,000 per year

    KEY RESPONSIBILITIESAs a Service Delivery Engineer, shall assume the following responsibilities,among others, as required by the role and organizational needs:Execute technical tasks and service requests as assigned by the team lead or projectmanager, ensuring timely and quality delivery.Participate in project deployments, installations, configurations,...

  • Service Delivery Engineer

    2 days ago

    Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time

    KEY RESPONSIBILITIES As a Service Delivery Engineer, shall assume the following responsibilities, among others, as required by the role and organizational needs: Execute technical tasks and service requests as assigned by the team lead or project manager, ensuring timely and quality delivery. Participate in project deployments, installations,...

  • Service Delivery Engineer

    4 days ago

    Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time

    Key Responsibilities Project Service Delivery: - Participate in project deployments, installations, configurations, testing, and troubleshooting across infrastructure, network, and security solutions. - Collaborate with team members to meet project goals, deadlines, and service-level expectations. - Maintain accurate documentation of configurations,...

  • Service Delivery Engineer

    2 weeks ago

    Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesKey ResponsibilitiesProject Service Delivery:- Participate in project deployments, installations, configurations, testing, and troubleshooting across infrastructure, network, and security solutions.- Collaborate with team members to meet project goals, deadlines, and service-level expectations.- Maintain accurate documentation of...

  • Service Delivery Engineer

    1 week ago

    Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time

    Roles & Responsibilities Key Responsibilities Project Service Delivery: - Participate in project deployments, installations, configurations, testing, and troubleshooting across infrastructure, network, and security solutions. - Collaborate with team members to meet project goals, deadlines, and service-level expectations. - Maintain accurate...

  • IT Service Delivery Professional

    4 days ago

    Singapore beBeeService Full time $80,000 - $120,000

    We are seeking a highly skilled and experienced Service Delivery Director to join our team.The ideal candidate will have a strong background in IT service delivery, with a focus on desktop support and end-user services.Key Responsibilities:Ensure the effective delivery of desktop IT concierge services, meeting client expectations and Service Level Agreements...

  • Delivery Service Professional

    1 week ago

    Singapore beBeeCustomerService Full time $4,000 - $5,500

    Job Opportunity:We are seeking a skilled and reliable professional to deliver exceptional customer service as a delivery driver in our organization.The ideal candidate will possess a strong work ethic, excellent time management skills, and the ability to manage operations in fast-paced environments.Key Responsibilities:Ensure timely and safe delivery of food...

  • IT Service Delivery Professional

    6 days ago

    Singapore beBeeServiceDelivery Full time $90,000 - $120,000

    Job Title: Service Delivery ManagerOverviewThe Service Delivery Manager plays a pivotal role in overseeing the delivery of desktop IT concierge services, ensuring alignment with client expectations and SLAs.ResponsibilitiesManage and oversee the delivery of desktop IT concierge services to ensure alignment with client expectations and SLAs.Monitor service...