Service Delivery Engineer

15 hours ago

Singapore CYBER8 PROFESSIONAL SERVICES PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities

Project Service Delivery:

- Participate in project deployments, installations, configurations, testing, and troubleshooting across infrastructure, network, and security solutions.

- Collaborate with team members to meet project goals, deadlines, and service-level expectations.

- Maintain accurate documentation of configurations, implementation steps, and support activities.

- Demonstrate professionalism and effective communication when interacting with customers and stakeholders.

- Support knowledge-sharing within the team by contributing to internal guides, SOPs, and project learnings.

- Meet individual performance targets (KPIs) and maintain a commitment to high service standards.

Adhoc Service Request

- Execute technical tasks and service requests as assigned by the team lead or project manager, ensuring timely and quality delivery.

- Provide onsite and remote support to resolve technical issues for customers, escalating complex problems as needed.

Personal Upskilling

- Stay up to date with new technologies, product features, and best practices relevant to your assigned domain.

- Continuously develop technical skills through hands-on experience, training, and mentorship.

Required Skills and Qualifications

Education

- NITEC or higher qualification related to Information Technology or a related field. Relevant certifications or coursework in IT support are a plus.

Experience

- 1-2 years of experience in IT related field, preferably in a corporate environment.

Technical Skills

- Basic troubleshooting of software and application issues.

- Familiarity with basic IT technology, and user support tools.

- Knowledge of basic networking, operating system, and virtualization.

Soft Skills

- Excellent communication and customer service skills to interact with users effectively.

- Strong attention to detail and problem-solving abilities and being proactive.

Additional Information

Work Environment

Depends on project requirements.

How to Apply

Interested candidates should submit their resume to

Career switch are welcomed.

Tell employers what skills you have
Switches
Relationship Management Skills
Security Operations
Troubleshooting
Hardware
Ubuntu
VM
Unix
IT Operations
Mentorship
Juniper
ASA
Team Lead
Linux
Checkpoint
Turnover
Service Delivery
Ability to Prioritize
BGP
Firewalls

  • Manager, IT Service Delivery, ETS

    1 week ago

    Singapore Delivery Hero Full time $90,000 - $120,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Manager, IT Service Delivery, ETS

    3 days ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Senior Test Automation Engineer I

    1 week ago

    Singapore Delivery Hero Full time

    About the opportunity We’re looking for a Senior Test Automation Engineer to join our Transactions Tribe. We manage the checkout, order placement, payments and wallets for our platform in 21 countries, and process millions of orders a month. We’re embarking on an intensive effort to improve our system test automation through integration, contract and...

  • Junior Frontend Engineer

    1 week ago

    Singapore Delivery Hero Full time $104,000 - $130,878 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Junior Frontend Engineer

    3 days ago

    Singapore Delivery Hero Full time $104,000 - $130,878 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Service Delivery Engineer

    1 week ago

    Singapore TECHSTUDIO SOLUTIONS PTE. LTD. Full time

    We are seeking a highly skilled technical professional to join our solution service delivery team. The Service Delivery Engineer serves as the primary technical and implementation interface between our organization and customers as well as third-party partners, facilitating product deployment and support. In this role, you will be instrumental in the...

  • iOS Engineer

    3 days ago

    Singapore Delivery Hero Full time $90,000 - $120,000 per year

    About the opportunity We are seeking a dynamic iOS Engineer to be part of our squad, to support our growing regional Product team here in Singapore as part of an international team of highly talented and motivated people. Responsibilities:Act as a subject matter expert within your vertical, being hands-on throughout the full SDLC—including development,...

  • Senior Backend Engineer

    2 weeks ago

    Singapore Delivery Hero Full time $150,000 - $200,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Fullstack Software Engineer

    1 week ago

    Singapore Delivery Hero Full time $104,000 - $130,878 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Senior Android Engineer

    5 days ago

    Singapore Delivery Hero Full time $104,000 - $130,878 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...