Product Returns Specialist
1 week ago
Product Return Coordinator Job Opportunity
We are seeking a detail-oriented professional to manage and process returns efficiently. The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements.
Main Responsibilities:
- Process and manage RMA requests for defective or returned products.
- Coordinate with vendors, suppliers, and internal teams to resolve product issues.
- Track and maintain RMA records, including approvals, shipments, and replacements.
- Ensure timely communication with customers regarding RMA status.
- Generate reports and dashboards on RMA trends, volumes, and resolutions.
- Assist in inventory adjustments related to returned or replaced products.
Requirements:
- Degree in Business Administration, Supply Chain, Logistics, or related field.
- 1-3 years of experience in RMA, warranty processing, or inventory/operations support.
- Proficient in MS Office; experience with ERP or inventory systems is an advantage.
- Strong attention to detail and organizational skills.
- Excellent communication and teamwork abilities.
- Ability to multitask and work independently in a fast-paced environment.
About the Role:
This is an exciting opportunity to join our team as a Product Return Coordinator. If you have excellent communication skills and a strong attention to detail, we encourage you to apply.
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