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Senior Client Relationship Manager
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Singapore beBeeClientService Full time $80,000 - $120,000Senior Client Relationship ManagerWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client service and building strong relationships with our clients.
Senior Client Relationship Director
3 weeks ago
This is a senior leadership role that requires an experienced professional to lead significant client relationships and drive business growth.
The jobholder will be responsible for managing the delivery of our service proposition to portfolio clients, including end-to-end management, deep relationship management, proactive development of existing clients, and commercial and service ownership of client relationships.
- Overall leadership of major client accounts.
- Managing the delivery of our service proposition to portfolio clients.
- Deep relationship management – ownership of senior client relationships as per defined strategies.
- Proactive development of existing clients – delivering against specific client cross-sell and upsell opportunities into our P&L.
Additionally, the jobholder will be responsible for team management, including leading a team of media professionals, motivating team members, ownership of delivery of performance development reviews, identifying and managing performance issues proactively, ensuring teams are skilled up and resourced appropriately for each client, and driving media operational excellence.
Required Skills and Qualifications:- A growth mindset to build relationships within and across client organizations.
- Fundamentally a people person able to cultivate relationships across markets.
- Strategic rigour and viewpoint.
- Strong marketing, media, and communications concepts, models, skills, practices, tools, frameworks, etc.
- Holistic view of POE media.
- Strong understanding of holistic digital media concepts, propositions, direct response/performance vs brand planning.
- Ability to analyze numerical data and draw reasonable conclusions for innovative strategic planning.
- Able to highlight and activate test and learn/innovative opportunities.
- Able to cultivate strong media vendor/inter-client partnerships.
- Strong commercial and financial acumen.
This is an exceptional opportunity to join our organization and contribute to its success. The ideal candidate will possess excellent networking skills, ability to identify and deliver on commercial opportunities, high-level communication and negotiation skills, and a proven track record in winning, delivering, and retaining key clients.
We value diversity and inclusion in our workplace and strive to create an environment where everyone feels welcome and empowered to succeed.
Others:At least 7-10 years of experience operating as a global or regional client leader with a strong background in marketing agency operations.
