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Helpdesk Technician Lead

3 weeks ago

Singapore This is an IT support group Full time
Job Summary:

We are seeking an experienced Helpdesk Technician Lead to join our team at This is an IT support group.

The ideal candidate will have a strong technical background and excellent problem-solving skills.

Primary Responsibilities:
  • Help Desk Services:

    Provide technical assistance and support to EUC users, ensuring the smooth operation of computer systems and software applications.

  • Equipment Configuration:

    Assist with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.

  • User Access Management:

    Manage user accounts, permissions, and access rights in various systems and applications.

  • Network Support:

    Troubleshoot network connectivity issues and work with the Network team to maintain a stable and secure network environment.

  • IT Asset Management:

    Perform routine maintenance tasks on computer systems, servers, and other IT equipment.