IT Service Desk Manager

Job SummaryJobline Resources PTE. LTD. is seeking an experienced IT Service Desk Manager to lead our service delivery team. As a key member of our operations team, you will be responsible for overseeing the delivery of IT services, ensuring they meet established service quality standards.Key ResponsibilitiesOversee the delivery of IT services, ensuring they...

Job Description**Job Title:** Service Desk Operations Manager**Job Summary:** We are seeking an experienced Service Desk Operations Manager to join our team at MyCareersFuture. The successful candidate will be responsible for overseeing the delivery of IT services, ensuring they meet established Service Level Agreements (SLAs) and service quality...

Job Title: Service Desk Operations ManagerWe are seeking a highly skilled Service Desk Operations Manager to join our team at Avensys Consulting Pte. Ltd. As a key member of our IT service management team, you will be responsible for overseeing the delivery of IT services, ensuring they meet established SLAs and service quality standards.Key...

Roles & ResponsibilitiesSERVICE DESK AGENTPosition SummaryWe are seeking a 1st Level Remote Support professional responsible for providing first-level troubleshooting and support for users’ queries/incidents. The ideal candidate will ensure timely, professional responses to incoming incidents and provide resolutions or escalate as needed.Key...

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...

Roles & ResponsibilitiesCombines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk, maintaining operational excellence...

Job SummaryWe are seeking a highly skilled and motivated Service Desk Coordinator to join our team at the Singapore Institute of Management Group Limited. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff, students, and lecturers.Key ResponsibilitiesProvide first call...

Roles & ResponsibilitiesThe successful candidate will be awarded a 2 year full time contract with eligibility to AWS/Variable Bonuses and Annual increment.To work with the team to ensure that all operations are carried out smoothly for the SIM Service Desk and the Centralised Control System (CCS) to provide quality and efficient support to Entities. Ensure...

Roles & ResponsibilitiesRequirement1. Local candidates preferred2. Min Diploma in IT related fields3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices...

Roles & Responsibilities SERVICE DESK AGENT Position Summary We are seeking a 1st Level Remote Support professional responsible for providing first-level troubleshooting and support for users queries/incidents . The ideal candidate will ensure timely, professional responses to incoming incidents and provide resolutions or escalate as needed. ...

Job SummaryWe are seeking a highly skilled Service Desk Agent to join our team at EPS COMPUTER SYSTEMS PTE LTD. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to customers via various...

Job SummaryWe are seeking a highly skilled and experienced Front Desk Executive to join our team at AM Recruitment Pte. Ltd. as a Front Desk Manager. The successful candidate will be responsible for overseeing the smooth operation of the front desk and ensuring that all guests receive exceptional service throughout their stay.Key ResponsibilitiesFront Desk...

Job SummaryRAPSYS TECHNOLOGIES PTE. LTD. is seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing first-level technical support to our customers via phone and email.Key ResponsibilitiesTechnical Support: Provide first call resolution technical support to customers via phone and email,...

{"Job SummaryAVENSYS CONSULTING PTE. LTD. is seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing first-level technical support to our clients, troubleshooting issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide timely and professional technical...

Job SummaryWe are seeking a highly skilled Technical Support Professional to join our team at ITCAN PTE. LIMITED. As a Service Desk Agent, you will be responsible for providing first-level troubleshooting and support for users' queries/incidents.Key ResponsibilitiesTechnical Support Provide technical support via various communication channels, ensuring...

About ST Engineering Cloud and Data Centre SolutionsWe are a global technology, defence, and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment, and Compassion.Our Mission Software &...

Roles & Responsibilities1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and submit timely updates to customers...

Job SummaryGOLDTECH RESOURCES PTE LTD is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our customers receive the highest level of service.Key ResponsibilitiesTechnical Support: Provide...

Service Desk EngineerAbout the RoleWe are seeking a highly skilled Service Desk Engineer to join our team at ITCONNECTUS PTE. LTD. As a Service Desk Engineer, you will be the first point of contact for customers seeking technical assistance over the phone or email.Key ResponsibilitiesPerform remote troubleshooting through diagnostic techniques and pertinent...

Roles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...