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Business Development and Merchant Management Lead

1 week ago

Singapore Tbwa ChiatDay Inc Full time

We are looking for a Business Development and Merchant Management Lead to join our team. In this role, you will be responsible for developing and executing business strategies that drive growth and revenue. You will also be responsible for managing day-to-day merchant communications, addressing inquiries, and resolving issues promptly to maintain a high level of customer satisfaction.

About the Company

We are a leading cryptocurrency exchange, providing a secure and reliable platform for traders and institutions alike. Our mission is to make cryptocurrency accessible to everyone, while promoting innovation and growth in the industry.

Key Responsibilities
  • Develop and execute business strategies that drive growth and revenue
  • Manage day-to-day merchant communications, addressing inquiries, and resolving issues promptly

This role requires strong business acumen, excellent communication and interpersonal skills, and experience in an account management role within a cryptocurrency exchange or e-commerce environment.