Food and Beverage Service Director
9 hours ago
We are seeking a highly skilled and experienced Food and Beverage Service Executive to join our team at Raffles Hotel Singapore. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional service to our guests and ensuring that every dining experience is memorable and enjoyable.
Key Responsibilities:- Leadership and Team Management: Supervise and mentor a team of Food and Beverage Associates to ensure they are equipped to provide exceptional service to our guests.
- Service Standards: Ensure that all service standards are met and exceeded, including prompt and attentive service, accurate order taking, and efficient table management.
- Menu Knowledge: Have extensive knowledge of our food and beverage menus, including our signature dishes and drinks, to provide expert recommendations to our guests.
- Guest Feedback: Obtain regular feedback from our guests to ensure that we are meeting their expectations and identify areas for improvement.
- Training and Development: Conduct regular on-the-job training for colleagues to develop their skills and knowledge, and ensure that they are aware of hotel rules and regulations.
- Education: Certificate or diploma in hospitality or related field.
- Experience: Minimum 2 years' experience in an international class restaurant, with at least 1 year relevant experience in a similar capacity.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Language: Fluent in English, with the ability to communicate effectively with guests and colleagues.
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Benefits: A range of benefits, including duty meals, colleagues' discount, and flexible benefits.
- Career Development: Opportunities for career development and growth within the company.
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