Roles & Responsibilities

Position Overview

The EAM, Food & Beverage is responsible for the managing of all F&B outlets, as well as overseeing banquet group functions held within the Hotel. The EAM, Food & Beverage maintains the services and reputation of the Hotel and act as a management representative to guests, while creating new F&B concepts and promotional events or activities so as to maximize profits and to ensure customer satisfaction.

The Role

A. Leadership of the Food and Beverage Operations

1. Provide overall leadership and management to the food and beverage operations

2. Achievement of budgeted food sales, beverage sales, labour costs and profitability

3. To support the co-ordination of large group meeting/banquet planners their specific group requirements with the services & facilities offered when required

4. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy.

5. Establish business continuity and crisis management plans across the operations

6. Approve department's learning and development plans to align with organizational strategies

Talent Profile:

1. Minimum of 5 years’ experience as Director of Food & Beverage in an 5 star luxury hotel

2. Experience in managing well established F&B restaurants with Forbes 5 Stars Standards

Tell employers what skills you have

Strategic Planning
Maintenance
Customer Satisfaction Survey
Leadership
Menu planning
Development
Event promotion
Control
food sales
Training
Customer Service
Management

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