Capacity Planning Strategist, Technology and Process

4 weeks ago


Singapur, Singapore TikTok Full time
About the Role

**Capacity Planning Analyst**

TikTok is seeking a highly skilled Capacity Planning Analyst to join our Optimization & Orchestration team. As a key member of our team, you will be responsible for planning workforces within Operations to achieve business goals.

Key Responsibilities
  • **Platform/Tools Improvements**: Design and implement internal platforms for resource planning and optimization to empower operation efficiency.
  • **Strategic Analysis**: Develop principles for resource allocation and generate comprehensive analytical reports considering business growth, cost efficiency, management optimization, and resource availability.
  • **Stakeholder Collaboration**: Work closely with regional and business line leaders to align on business objectives and key strategies, collaborating effectively with stakeholders to implement planning solutions.
  • **Team Mentorship**: Mentor junior analysts to develop optimal planning solutions tailored to specific business needs.
  • **Operational Forecasting**: Forecast demand and allocate resources for large-scale operational domains, particularly in content safety, ensuring the smooth operation of TikTok products.
Requirements
  • **Bachelor's Degree or Above**: In a relevant field such as Operations Research, Management Science, or a related field.
  • **Minimum 3 Years' Experience**: In a related/similar capability, with proven experience in large-scale platform/system/tools design and/or implementation.
  • **Strong Data Analysis Capabilities**: With proficiency in data analysis tools such as Excel, SQL, and Tableau.
  • **Exceptional Communication Skills**: With the ability to articulate insights and recommendations clearly in both written and verbal English.


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