Enrolment Consultant

2 months ago


Singapur, Singapore The Learning Lab Full time
Enrolment Consultant

As an Enrolment Consultant at The Learning Lab, you will play a pivotal role in representing the organisation by delivering accurate and prompt information on curriculum to prospective households and students. You will establish a strong rapport and build relationships with both prospective and existing customers to provide an exceptional enrolment experience through calls, emails, and facility visits. You will be accountable for meeting and exceeding respective centre's monthly enrolment targets, working closely with the Head of Enrolment and Customer Service (HECS) in achieving them.

Key Responsibilities:
  • Recruit new students through activities such as facility visits, campaigns, open houses, and information sessions.
  • Counsel parents of existing and prospective students who are considering taking up new subjects; assist with academic program selection.
  • Provide accurate and prompt information on curriculum highlights to prospective households and students.
  • Develop and establish new contacts and sales leads to achieve sales targets.
  • Accountable for meeting and exceeding sales targets that are aligned with the core competencies of the company.
  • Understand competition and trends in the education industry to develop sales strategies and initiatives.
  • Work closely with other departments' stakeholders to support and execute student recruitment activities, future plans, and objectives.
  • Take ownership of assigned and ad hoc tasks and projects.
Requirements:
  • Possesses a Diploma in any discipline.
  • Minimum of 1-year proven track record in sales, preferably in the education field.
  • Able to work 4 weekdays and 1 weekend.
  • Knowledge of and experience with CRM, sales, or customer service are highly desirable.
  • Driven and self-motivated.
  • Strong consultative selling and business development flair.
  • Excellent oral, written communication, and strong interpersonal skills.
What We Offer:
  • An attractive remuneration package and performance bonus.
  • Extensive in-house training.
  • Career pathway and growth opportunities.
  • Attractive staff benefits and perks.
  • Company-wide welfare and employee engagement initiatives.

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