Insurance Customer Advocate

7 days ago


Singapore TIME's group Full time
Impact You Will Make
  1. Resolve routine to complex issues, handling complaints and escalations promptly to achieve a positive customer satisfaction outcome.
  2. Deliver exceptional patient and customer experiences, ensuring a smile in every voice interaction.
  3. Drive impact and purpose in creating positive experiences in a setting geared towards improving patient/customer experience and outcomes.
Skills and Experience
  • Outstanding customer services background, ideally within a call/contact centre.
  • Demonstrate strong problem-solving skills, effective in navigating complex customer issues.
  • Complaint-handling experience is an advantage.


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