Digital Customer Advocate

3 days ago


Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

In today's fast-paced financial landscape, customers expect personalized service and tailored solutions. At PERSOLKELLY Singapore Pte Ltd, we recognize this demand and are seeking a Digital Customer Advocate to join our wealth management team.


About the Role:
  • Job Summary: Promote digital banking adoption, enhance customer satisfaction, and drive service excellence.
  • Key Performance Indicators:
    • High customer satisfaction ratings
    • Increased digital banking adoption
    • Efficient issue resolution rates

As a key member of our team, you will be responsible for receiving and welcoming customers, educating them on digital banking, and resolving issues efficiently. Your goal will be to create a seamless and personalized experience for each customer, tailoring our services to meet their unique needs.

We seek candidates who embody our values of professionalism, empathy, and innovation. A background in mass or retail banking would be an asset, but what matters most is your ability to deliver exceptional results and grow with our organization.



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