IoT Product Advocate

7 days ago


Singapore This Is An IT Support Group Full time
About This Opportunity

We are seeking an experienced IoT Product Advocate to join our team, responsible for supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions.

The ideal candidate will have a strong background in IoT technology, cloud platforms, and software deployment processes. You will be responsible for developing a deep understanding of our cloud platform, mobile application, and IoT hardware, and providing product training and technical support to implementation partners and end-users.

Key Responsibilities:
  • Provide product training and technical support to implementation partners and end-users.
  • Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
  • Assist in the deployment of our cloud platform by ensuring proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
  • Develop and maintain product documentation, user manuals, FAQs, and how-to guides.


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