Application Systems Support Professional

1 week ago

Singapore beBeeSupport Full time $90,000 - $120,000

Role Overview

A Financial Services Application Support Specialist plays a vital role in ensuring seamless trading operations and providing level two support to traders and technology teams.

The ideal candidate will have strong technical expertise in application support, with a background in financial services or trading environments.

  • Main Responsibilities:
  • Provide direct support for trading applications used by Fixed Income, Equities, FX, and Derivatives desks
  • Proactively monitor system performance and resolve issues before they impact trading
  • Collaborate with traders, developers, and infrastructure teams to troubleshoot and escalate incidents
  • Manage application deployments, configuration changes, and environment upgrades
  • Maintain runbooks, documentation, and knowledge bases for supported systems
  • Participate in incident management and post-mortem analysis to drive continuous improvement
  • Ensure compliance with operational risk and regulatory requirements

Required Skills and Qualifications

  • Bachelor's degree in computer science, engineering, or related field
  • Minimum 6 years of experience in application support within a financial services or trading environment
  • Strong understanding of trade lifecycle and front-office workflows
  • Proficiency in scripting (python, shell, or powershell) and sql
  • Familiarity with market data feeds, fix protocol, and messaging systems (e.g., kafka, mq, solace)
  • Experience with linux/windows systems and basic networking concepts
  • Strong understanding and knowledge on support tools - e.g. monitoring (geneos itrs, nagios), scheduling (autosys, iws), service management (servicefirst)

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

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