Application Support Specialist
4 weeks ago
About the Role
U3 Infotech is seeking a skilled Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting for our clients' financial applications.
Key Responsibilities
- Provide timely and effective support for financial applications, ensuring minimal downtime and optimal performance.
- Collaborate with cross-functional teams to resolve complex technical issues and implement process improvements.
- Develop and maintain in-depth knowledge of financial applications, including account principles and rules.
- Design and implement SQL queries and PL/SQL scripts to troubleshoot incidents and improve system efficiency.
- Utilize Java J2EE and Unix Shell scripting skills to troubleshoot and resolve technical issues.
- Work closely with clients to understand their needs and provide tailored support solutions.
Requirements
- Minimum two years of relevant experience in supporting financial applications.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong technical skills in Java J2EE, Unix Shell scripting, and SQL.
About U3 Infotech
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over two decades of experience in the APAC region. We work with clients across various industries, including banking, insurance, and healthcare. We are committed to delivering high-quality solutions and exceptional customer service.
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