Operations Manager

1 day ago


Singapur, Singapore PEOPLE PROFILERS (EXECUTIVE SEARCH) PTE. LTD. Full time
Job Title: Operations Executive

Join our team as an Operations Executive and take on a challenging role that requires strong leadership and management skills. As a key member of our team, you will be responsible for leading and managing warehouse and administration teams to meet customer requirements.

Key Responsibilities:

  • Team Leadership & Management: Assist the Manager in leading and managing warehouse and administration teams to meet customer requirements. Ensure staff are adequately trained and adhere to operational, HSE, Security, 5S, and quality standards.
  • Customer Relations: Professionally address customer inquiries, issues, and complaints to ensure satisfactory resolution.
  • Reporting & Billing: Generate accurate KPI, QBR, and monthly billing reports, ensuring timely submission for approval and audit purposes.
  • Compliance & Process Management: Ensure team compliance with operational processes and customer-specific requirements. Oversee document updates and adherence to company policies, including disciplinary actions when necessary.
  • Performance & Process Improvement: Analyze performance metrics to identify improvement opportunities. Lead process mapping, continuous improvement, and sustainability initiatives.
  • Collaboration: Work with cross-functional teams (e.g., IT, HR, Finance) to resolve issues and support operational goals. Collaborate with Quality Executives to close non-conformances, NCRs, CAPAs, and audit actions within deadlines.
  • Inventory & Cost Management: Manage headcount, overtime, stop shipments, and inventory reconciliation to meet operational and financial KPIs. Drive cost-saving initiatives and productivity improvements.
  • Training & Succession Planning: Assist the Manager in planning internal/external training for the team and ensure succession planning is in place for all roles.
  • Other Duties: Handle system testing/upgrades, manage purchase requisitions, approve administrative personnel e-leave applications, and support quarter-end closure activities.

Requirements:

  • Diploma with min 3 years of related experience
  • Good in Microsoft Office Suite (e.g. Excel, Powerpoint, Outlook, VBA)
  • Experience in using and creating operations dashboards (e.g. PowerBI, Tableau) is an added advantage
  • Able to communicate effectively with internal / external customers.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application with your updated resume and a quote "Operations" to Stephanie at R1548888.

EA License Number: 10C3804

People Profilers Pte Ltd



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