Customer Service Representative

1 month ago


Singapur, Singapore MCI Career Services Pte Ltd Full time
Job Summary:

Competitive Salary: Up to SGD 2390 per month

Working Hours: 5 days a week, Monday to Friday, 9am to 7pm

Location: Kallang

Job Responsibilities:

As a Customer Service Representative, you will be responsible for handling customer inquiries, providing information, resolving complaints, and troubleshooting issues via phone calls.

You will also be required to escalate cases that do not fall within our FAQs to the relevant parties, follow up on outstanding cases, and perform call-backs to customers as necessary.

Our ideal candidate will have excellent communication skills, be able to understand customer needs, and provide appropriate solutions and attention to achieve customer satisfaction.

You will also be responsible for data entry and other ad-hoc duties assigned by the company.

Requirements:

We are looking for applicants with at least 1.5 years of relevant working experience in customer service or a related field.

If you possess the required experience, we encourage you to apply. If not, your application will still be considered on individual merits, and you may be contacted for other opportunities.

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use, and disclosure of your personal data and/or resume by MCI Career Services Pte Ltd for the purpose of processing and administration related to this job application.



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