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Leading Data Center Operations
3 weeks ago
Overview:
We are seeking a skilled data center engineer to ensure the smooth operation of our data centers, deliver comprehensive turn-key security systems and provide exceptional customer service.
Key Responsibilities:
- Perform operational tasks during peak workload periods or escalation scenarios.
- Coordinate with external vendors to initiate and manage warranty claims for failed hardware components.
- Apply process knowledge and sound judgment to work independently with minimal supervision.
- Maintain awareness of day-to-day tasks' impact on inventory and asset management operations.
- Manage and update asset information across inventory tracking systems.
- Ensure precise physical inventory tracking, organization, and staging of hardware.
- Identify and resolve inventory discrepancies and generate related reports.
- Carry out secure data destruction of data-bearing devices according to company policies and SLA requirements.
- Monitor stock levels and notify personnel when restocking is needed.
Required Skills & Qualifications:
- Min. NITEC cert in IT, Computer Engineering, Building / Facility Management, or related field.
- Min 1-2 years experience in IT support & monitoring/data center facilities management.
- Basic knowledge of computer hardware and components.
- Candidates with prior experience carrying out testing of Apple iOS and Android mobile apps will be preferred.
