Current jobs related to Guest Experience Manager - Singapore - FP GLOBAL PTE. LTD.

  • Guest experience manager

    3 days ago

    Singapore GRAND HYATT SINGAPORE Full time

    Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

  • Guest Experience Manager

    2 weeks ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...

  • Guest experience manager

    6 days ago

    Singapore SG HOTELS PTE. LTD. Full time

    An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....

  • Guest Experience Executive

    2 weeks ago

    Singapore CONRAD CENTENNIAL SINGAPORE Full time

    Roles & ResponsibilitiesA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.What will it be like to work for...

  • Assistant Manager

    2 weeks ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the...

  • Assistant Manager

    2 weeks ago

    Singapore GRAND HYATT SINGAPORE Full time

    Job SummaryThe Assistant Manager - Guest Experience at GRAND HYATT SINGAPORE is responsible for assisting with the efficient running of the department in line with brand standards. This role requires strong problem-solving abilities, effective administrative, and interpersonal skills.Key ResponsibilitiesAssist with daily operations of the Guest Experience...

  • Guest Experience Lead

    2 weeks ago

    Singapore CONRAD CENTENNIAL SINGAPORE Full time

    Key ResponsibilitiesA Guest Experience Lead at Conrad Centennial Singapore is responsible for delivering exceptional experiences for guests, ensuring satisfaction of executive guests throughout their stay. They must respond to enquiries, provide advice and information, and maintain a high level of service quality.Key TasksAssist guests in creating memorable...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Guest Experience Expert Job DescriptionThe Guest Experience Expert is a key position that plays a crucial role in delivering seamless experiences to our external and internal guests. This role works across departments, taking the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about...

  • Guest Experience Associate

    2 weeks ago

    Singapore CUBE HOSPITALITY PTE. LTD. Full time

    Job SummaryCUBE HOSPITALITY PTE. LTD. is seeking a Guest Relations Officer to join our team. As a Guest Relations Officer, you will be responsible for ensuring a positive and rewarding experience for our guests.Key Responsibilities:Welcome guests upon arrival and check-in according to our standards and procedures.Provide courteous and efficient...

  • Guest Experience Host

    2 weeks ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Guest Experience Host Job SummaryAs a Guest Experience Host at Resorts World at Sentosa PTE. LTD., you will play a pivotal role in ensuring our guests have an exceptional experience.Responsibilities:Deliver exceptional service by understanding and meeting guests' expectationsAttend to guests' needs at designated counters, providing information on membership,...

  • Guest Experience Leader

    6 months ago

    Singapore HANBAOBAO PTE. LTD. Full time

    Roles & ResponsibilitiesYou Make It Great! Great Service, Great Hospitality.At McDonald’s, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you’re passionate about great service and hospitality, you’re going to be great here!As a...

  • Guest Experience Ambassador

    3 days ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Customer Service RoleRECRUITPEDIA PTE. LTD. is seeking a Guest Experience Officer to provide excellent customer service and support to our clients. This role requires strong communication and interpersonal skills to ensure a positive experience for our guests.Key Responsibilities:Provide courteous and efficient service to guests.Be knowledgeable about hotel...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore MARINA PROPERTIES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAt Pontiac Land, our Human Capital Vision is:Each individual valued, respected and contributing.Each team cohesive, learning and aligned.Each leader serving, coaching and modelling excellence.Exciting benefits and opportunities await talents who join us! We seek to offer the following: A nurturing and team-based culture, with...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore Careers@Gov Full time

    About the RoleWe are seeking a dynamic and customer-focused individual to join our Operations Department as a Guest Experience & Retail Assistant. As a key ambassador for the Science Centre and its group of attractions, you will play a crucial role in ensuring smooth and profitable frontline operations, including admission and ticketing procedures, guest and...

  • Host - Guest Experience

    2 months ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesThe Guest Experience Ambassador will contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division at GRAND HYATT SINGAPORE. Key responsibilities include providing exceptional customer service, assisting with daily shift operations, and collaborating with the Concierge and Belldesk...

  • Guest Experience Coordinator

    2 weeks ago

    Singapore GRANMIL HOLDINGS PTE LTD Full time

    Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

  • Guest Experience Associate/Executive

    2 weeks ago

    Singapore 9CO CITIES PTE. LTD. Full time

    Roles & ResponsibilitiesLocated steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building’s modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer.Alma House is ideal...

  • Hotel Guest Experience Officer

    2 weeks ago

    Singapore HERITAGE SOHO PARTNERS PTE. LTD. Full time

    Job Title: Hotel Guest Experience ExecutiveCompany: Heritage Soho Partners Pte. Ltd.As a Hotel Guest Experience Executive at Heritage Soho Partners Pte. Ltd., you will play a vital role in enhancing our guests' stays and building a strong brand reputation.Main Job Scope:Build and enhance the Heritage brand by delivering exceptional customer service and...

  • Hotel guest experience executive

    1 week ago

    Singapore HERITAGE SOHO PARTNERS PTE. LTD. Full time

    Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York. We are currently looking for a self-motivated individual with an outgoing...

Guest Experience Manager

2 months ago

Singapore FP GLOBAL PTE. LTD. Full time
Guest Experience Executive

We are seeking a skilled Guest Experience Executive to partner with our innovative restaurant in delivering exceptional customer service standards.

Key Responsibilities:

  • Collaborate with the Restaurant Manager to ensure seamless day-to-day operations, providing comprehensive updates and insights.
  • Exemplify outstanding customer service by attentively attending to guests, ensuring their dining experience is memorable and delightful.
  • Meticulously prepare the restaurant for opening, adhering to established standards and protocols.
  • Efficiently manage guest bookings, reservations, and folios, ensuring accurate and timely updates.
  • Extend a warm welcome to all guests, setting a positive tone for their dining experience from arrival to departure.
  • Proactively address guest complaints or issues, escalating matters to management while seeking resolution.

Requirements:

  • At least 3 years of experience in guest relations or a related field.
  • Proficient in English with excellent communication and interpersonal skills.
  • Assertive and adaptable, with the ability to remain composed under pressure.
Tell us about your skills:

Front Office
Budgeting
Assertive
Interpersonal Skills
Exceptional Customer Service
Guest Relations
Payroll
Adaptable
Restaurant Management
Pressure
Cashiering
IV
Human Resources
Customer Service
Performance Appraisal
Hospitality