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Service Delivery Lead

2 weeks ago

Singapore beBeeCustomerService Full time $4,219 - $7,088
Lead Service Delivery

The primary objective of this position is to manage and coordinate service bookings.

Responsibilities include:

  • Supervising the overall service delivery process
  • Providing technical support to customers via remote assistance systems
  • Ensuring a smooth flow of vehicles along designated routes
  • Maintaining order among drivers in designated areas
  • Handling driver registration procedures

Key Requirements:

  • Relevant diploma or higher qualification
  • Excellent communication skills
  • Able to work effectively as part of a team

Working Hours: Shift-based schedule from 7am to 7pm or 7pm to 7am.

Preferred Skills:

  • Leadership, Microsoft Office, Excel, Assessment, Customer Satisfaction, Statistics, Teamwork, Communication, Shipping, Audit

Why This Role Excels:

  • Opportunity to Develop Leadership Skills
  • Collaborative Work Environment
  • Diverse Responsibilities for Engagement

Ensure adaptability, flexibility, and effective teamwork in this pivotal role.