Customer Service Representative with Strong Communication Skills
1 week ago
A career opportunity has arisen for a Customer Service Representative to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service and support to our clients.
About the Role
We are seeking a highly skilled and motivated individual who can provide top-notch customer service via phone calls, emails, and other communication channels. Your primary responsibility will be to respond to client inquiries, resolve issues, and provide information on our services.
Key Responsibilities
* Answer incoming calls in a timely and professional manner
* Handle customer complaints and concerns effectively
* Provide accurate and up-to-date information on our services
* Maintain confidentiality of client information
* Work collaboratively with internal stakeholders to achieve business objectives
Requirements
* A minimum diploma in any discipline from a recognized institution
* Prior experience in a call centre or customer service role is an advantage
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic computer skills, including Microsoft Office applications
What We Offer
* Competitive salary: SGD 25,000 - 30,000 per annum
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
How to Apply
Interested applicants should submit their updated CVs to the relevant personnel for further consideration.
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