Customer Service Representative with Excellent Communication Skills

2 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Recruit Express Pte Ltd.

Job Description

This is a 6-month contract position where you will be responsible for handling high volumes of inbound and outbound calls, identifying customer needs, and providing solutions.

  • You will be required to offer information on products, services, and policies, update customer records, and resolve complaints in a timely manner.
  • Maintaining professionalism and empathy in all interactions is crucial for this role.

To excel in this position, you will need to meet performance metrics and participate in regular training sessions.

Requirements

No education requirement is necessary, but prior experience in customer service or call centre operations is preferred.

Estimated Salary

The estimated monthly salary for this role is SGD $4,000 - $5,500, depending on experience.

About Us

Recruit Express Pte Ltd is a reputable recruitment agency committed to providing excellent service to our clients and candidates.



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