Customer Service Representative with Excellent Communication Skills
5 days ago
We are seeking a highly skilled and dedicated customer service representative to join our team at VALUENCE INTERNATIONAL SINGAPORE PTE. LTD.
Key Responsibilities- Provide accurate and comprehensive information about our services to customers through various digital platforms, including in-house messaging and WhatsApp.
- Respond promptly to customer inquiries and complaints, resolving issues efficiently and effectively within set time limits.
- Maintain records of customer interactions and transactions, ensuring seamless communication across all touchpoints.
- Collaborate closely with the marketing team to deliver exceptional customer experiences and improve operational processes.
- Relevant customer service experience or marketing assistance is preferred, with excellent written and verbal communication skills in both English and Chinese.
- Familiarity with online and digital messaging platforms for business purposes is essential.
- A strong ability to work independently and as part of a team, with a flexible approach to adapting to changing priorities and deadlines.
A competitive salary range of SGD 30,000 - 45,000 per annum, depending on experience, along with opportunities for professional growth and development in a dynamic and supportive environment.
How to ApplyInterested candidates should submit their CVs via WhatsApp to +65 88763621, indicating their enthusiasm for this role and highlighting relevant skills and experience.
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