Customer Service Representative with Multifaceted Skills

1 week ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Description

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Recruit Express Pte Ltd. In this role, you will be the primary point of contact for clients, providing exceptional customer service and support.

About the Role
As a Customer Service Representative, you will handle both inbound and outbound calls, resolving customer queries and issues in a timely and professional manner. You will also provide product and service information as needed, ensuring that customers have a positive experience with our company.

Responsibilities
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide accurate and up-to-date information about our products and services.
  • Handle customer complaints and concerns in a fair and empathetic manner.

Requirements
  • A minimum of A Level or Diploma qualification.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A strong team player with a keen eye for detail and the ability to multitask efficiently.

Benefits
In this role, you can expect a competitive salary of approximately SGD $40,000 per annum, depending on experience. Additionally, you will receive comprehensive training and development opportunities to enhance your skills and knowledge. We offer a supportive and dynamic work environment, with a focus on teamwork and collaboration.

Why Join Us?
At Recruit Express Pte Ltd, we value our employees and offer a range of benefits to support their well-being and career growth. As a Customer Service Representative, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our company. With a competitive salary and excellent benefits, this is an excellent opportunity to launch your career in customer service.

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