
User Experience Strategist
1 week ago
We are seeking a highly skilled User Experience Strategist to join our team. As a key member of our product development process, you will drive the creation of user-centered products that meet the needs of our customers.
**Job Description:**
Lead and participate in user research with international users worldwide, producing clear, actionable research reports for global stakeholders. Synthesize behavioral data, survey results, and market intelligence to identify product opportunities, usability issues, and areas for strategic improvement. Collaborate with cross-functional teams to promote and embed a user-first mindset and methodology across the organization.
**Required Skills and Qualifications:**
Bachelor's degree or higher in HCI, Psychology, Sociology, Market Research, Statistics, or a related field. 5+ years of experience in user research or customer insight, preferably with involvement in international product teams. Proficient in various research methods (e.g., in-depth interviews, usability testing, surveys, card sorting) and analytical tools (e.g., Excel, SPSS, SQL, Tableau). Strong structured thinking and synthesis skills—able to turn complex user data into clear insights and practical recommendations. Excellent verbal and written communication skills in both English and Chinese; capable of delivering bilingual outputs to global teams. Self-driven and curious, with strong judgment and collaboration skills across functions.
**Benefits:**
A unique opportunity to shape the user experience of our products and work with talented professionals from diverse backgrounds. A chance to develop your skills and expertise in user research and strategy, with opportunities for growth and advancement. A supportive and collaborative work environment that fosters creativity and innovation. Experience working on AI-powered products, productivity tools (B2B), or integrated hardware-software products is a plus. Fluent in English and Mandarin.
**Others:**
An understanding of behavior patterns across roles and industries is essential for this role. Familiarity with the working and lifestyle habits of Western knowledge professionals is also a plus. International work or living experience in Western or Southeast Asian markets is highly valued.
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