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Logistics Operations Director

2 weeks ago

Singapore beBeeLeadership Full time
Job Description:

We are seeking a skilled Logistics Operations Director to oversee daily courier and delivery personnel operations, ensuring timely, cost-effective, and high-quality service for parcel deliveries.

The ideal candidate will be responsible for planning, coordinating, and optimizing delivery routes and schedules to improve efficiency and reduce costs.

  • Coordinate with delivery clients to meet service level agreements and ensure customer satisfaction.
  • Monitor key performance indicators (KPIs), such as on-time rates, parcel volumes, and customer feedback, and prepare regular performance reports.

Requirements:

  • Candidates must have strong leadership and people management skills to motivate and direct the delivery team.
  • Proficient in logistics software and route planning skills are necessary to optimize delivery routes and schedules.
  • Excellent communication and organizational abilities are required to liaise with clients and manage multiple priorities.
Key Responsibilities:

The Logistics Operations Director will be responsible for:

  • Liaising closely with delivery clients to meet service level agreements and ensure customer satisfaction.
  • Managing and supervising delivery personnel, including recruitment, training, and performance evaluation.
  • Implementing operational improvements and technology solutions to enhance workflow and productivity.
About the Role:

This is an exciting opportunity for a skilled logistics professional to take on a senior role in our organization. The successful candidate will have excellent leadership and communication skills, as well as the ability to analyze complex data and make informed decisions.

We offer:

  • A competitive salary and benefits package
  • A fast-paced and dynamic work environment
  • The opportunity to work with a experienced and skilled team