Airport Lounge Operations Director

1 day ago


Singapore RUSH LOGISTICS & SERVICES PTE. LTD. Full time
Lead the Way in Airport Lounge Excellence

At RUSH LOGISTICS & SERVICES PTE. LTD., we're seeking a seasoned Airport Lounge General Manager to oversee the day-to-day operations of our luxurious lounge. As a key member of our team, you will be responsible for providing exceptional guest experiences, managing a team of professionals, and driving business growth.

Key Responsibilities:
  • Ensure seamless guest experiences through proactive management and problem-solving
  • Develop and maintain strong relationships with clients, team members, and stakeholders
  • Manage lounge operations, including scheduling, payroll, and training
  • Conduct performance evaluations, provide coaching and mentoring, and implement corrective actions as needed
  • Maintain compliance with company policies, procedures, and regulatory requirements
  • Monitor and analyze financial performance, identify areas for improvement, and implement cost-saving initiatives
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and profitability
  • Ensure a safe and healthy work environment for employees and guests
  • Perform other duties as assigned by management


Your Skills:

As our ideal candidate, you possess excellent leadership, communication, and problem-solving skills. You have a proven track record of driving business growth, improving guest satisfaction, and maintaining high standards of quality and safety. You are a strategic thinker, a team player, and a results-driven professional who is passionate about delivering exceptional results.

What We Offer:

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will work in a dynamic and supportive environment, surrounded by a talented team of professionals who share your passion for excellence. Apply now to join our team and take your career to the next level

  • Singapore ONE VISA PTE. LTD. Full time

    Job SummaryAs an Airport Operations Director at ONE VISA PTE. LTD., you will be responsible for leading the airport operations team to ensure seamless and efficient airport activities. Your primary goal is to drive operational excellence, safety management, and customer satisfaction.About the RoleThe successful candidate will oversee airport staff and...


  • Singapore ONE VISA PTE. LTD. Full time

    About the RoleAs an Airport Operations Director at ONE VISA PTE. LTD., you will play a vital role in ensuring the seamless execution of airport operations.About UsONE VISA PTE. LTD. is a leading provider of innovative visa solutions. We are dedicated to delivering exceptional customer experiences and driving business growth through our expertise and...


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    Company OverviewPlaza Premium Lounge Group is a global leader in airport hospitality, dedicated to providing exceptional guest experiences.Job DescriptionWe are seeking highly motivated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. This role will play a vital part in ensuring that travelers enjoy a...


  • Singapore Singapore Airlines Full time

    Job DescriptionThe ideal candidate will join our Airport Operations Department, Customer Services & Operations Division, and be responsible for overseeing the daily operations of our lounges at Changi Airport. Key objectives include delivering exceptional service to our passengers in a consistent and effective manner.Main Responsibilities:Lead and manage a...


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    Job OverviewWe are seeking a skilled and enthusiastic individual to join our team as an Airport Guest Experience Host at Plaza Premium Lounge Singapore PTE. LTD. in Singapore Changi Airport.


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    **About Us**PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD., a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport.**Job Description**As an Airport Hospitality Ambassador, you will play a vital role in ensuring that travelers enjoy a comfortable and...


  • Singapore COLLINSON Full time

    Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty. Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an...


  • Singapore COLLINSON Full time

    Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty. Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an...


  • Singapore RUSH LOGISTICS & SERVICES PTE. LTD. Full time

    Roles & Responsibilities Provides ongoing collaborative hands-on leadership for all aspects of the lounge including team members, third party partnerships, client relationships, and ownership Full ownership of all guest requests, service failures, and remedies. Consistently deliver exceptional guest experiences to guests Maintains excellent relationships...


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    Company OverviewPlaza Premium Lounge Singapore Pte. Ltd. is a global leader in airport hospitality, providing exceptional guest experiences in unique settings. Our team is dedicated to delivering high-quality services that exceed our guests' expectations.


  • Singapore COLLINSON (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAirport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass...


  • Singapore Changi Airport Full time

    Job SummaryThis is a 2-year contract position for an Airport Operations Manager at Changi Airport, responsible for overseeing airport operations across terminal and airside.


  • Singapore Changi Airport Full time

    We are seeking a highly motivated and experienced Airport Operations Manager to join our team at Changi Airport.As an Airport Operations Manager, you will be responsible for managing terminal operations and ensuring the overall safety of the airport. Your role will involve driving promotion and engagement initiatives with airport stakeholders such as...


  • Singapore Qatar Duty Free Full time

    About UsWe are a leading luxury retail and travel experience provider in the region, offering an unparalleled range of premium products and services.Our team is dedicated to delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis exciting opportunity has arisen for a skilled and experienced Lounge Services...


  • Singapore COLLINSON (SINGAPORE) PTE. LTD. Full time

    About Airport DimensionsAirport Dimensions, part of Collinson, is a global leader in customer benefits and loyalty. With over 30 years of enhancing the airport experience, they provide access to lounges, retail, dining, and spa experiences, offers, and more.Collinson has created the world's largest lounge membership program, Priority Pass, which offers...


  • Singapore ARROWSERV PTE. LTD. Full time

    Are you a detail-oriented individual with experience in cleaning operations? We are seeking an Airport Operations and Cleaning Coordinator to join our team at ARROWSERV PTE. LTD.About the RoleWe are looking for a highly organized and proactive individual to manage the cleanliness and maintenance of our lounge areas. As an Airport Operations and Cleaning...


  • Singapore Singapore Airlines Full time

    Job OverviewSingapore Airlines is seeking a Customer Experience Specialist to join our Premium Passenger Services team. As a key member of our Airport Operations unit, you will be responsible for delivering exceptional service to our premium passengers at the SilverKris Lounge and Krisflyer Gold Lounge.Key ResponsibilitiesProvide personalized services and...


  • Singapore Changi Airport Full time

    Job DescriptionWe are seeking a motivated individual to lead the efforts in reviewing and implementing a new set of operations efficiency measurements at Changi Airport.Key Responsibilities:Develop and implement data-driven strategies to improve airport operationsAnalyse data from various sources, including sensors and existing operational systemsCollaborate...


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    About Plaza Premium Lounge Singapore Pte. Ltd.We are a leading provider of airport lounges and travel experiences, operating in over 30 countries worldwide.


  • Singapore CROWNE PLAZA CHANGI AIRPORT Full time

    As a Club Lounge Ambassador, you will be responsible for delivering exceptional guest service to members and visitors of the exclusive lounge. You will replenish the lounge's amenities, manage guest requests, and uphold the standards of service excellence, catering to the needs of business travelers, VIP guests, and loyal members. A little taste of your...