Airport Operations Director

5 days ago


Singapore ONE VISA PTE. LTD. Full time
Job Summary

As an Airport Operations Director at ONE VISA PTE. LTD., you will be responsible for leading the airport operations team to ensure seamless and efficient airport activities. Your primary goal is to drive operational excellence, safety management, and customer satisfaction.

About the Role
The successful candidate will oversee airport staff and departments, ensuring smooth airport operations while prioritizing passenger, pilot, and staff safety. You will also supervise terminal activities, manage the station budget, and plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.

Key Responsibilities
  • Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
  • Communicate organizational goals to build a performance-driven team.
  • Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
  • End-to-end accountability for monitoring and executing all operational activities at the airport.
  • Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
  • Drive service excellence at all airport touchpoints to ensure customer satisfaction.
  • Identify and mitigate safety and security risks for both customers and employees.
  • Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
  • Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
  • Monitor and track operations parameters across all units at the airport and take necessary action when required.
  • Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
  • Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
  • Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
  • Drive down controllable costs and manage rostering for operational shifts.
  • Plan and manage the station budget and airport costs with key stakeholders.
Requirements

To be successful in this role, you must have strong leadership skills, excellent communication abilities, and a deep understanding of airport operations. Additionally, you should possess a valid driving license and proficiency in Microsoft Office, particularly Excel. Experience in project management, inventory administration, and compliance is highly desirable.

About Us
ONE VISA PTE. LTD. is a dynamic company that values innovation and teamwork. We are committed to providing our clients with exceptional service and expertise. As an Airport Operations Director, you will be part of a talented team dedicated to achieving excellence in airport operations.

Compensation Package
We offer a competitive salary range between SGD 80,000 - SGD 120,000 per annum, depending on your experience and qualifications. This includes a comprehensive benefits package, including health insurance, retirement savings, and professional development opportunities.

How to Apply
If you are a motivated and experienced airport operations professional looking for a new challenge, please submit your application with your resume and a cover letter outlining your qualifications and experience.

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