Club Operations Director

1 day ago


Singapore BRITISH CLUB, THE Full time
Job Title: Club Operations Director

About the Role:

The British Club, Singapore's only Hilltop Retreat, is seeking a seasoned General Manager to lead its daily operations and drive growth. Reporting to the Club's President and working closely with the Main Committee, you will be responsible for managing all departments, including member relations, food & beverage, sports & recreation facilities, and general Club management.

Key Responsibilities:

  • Strategic Planning & Development: Develop and implement forward-thinking strategies for the Club's food & beverage and sport & recreation operations, aligning with the Club's overall goals.
  • Financial Management: Monitor and manage the Club's operating budget, focusing on revenue generation and cost control across food & beverage and sporting operations.
  • Team Leadership & Staff Management: Lead, motivate, and mentor a diverse team of staff, ensuring they adhere to the Club's service standards and maintain high performance.
  • Food & Beverage Operations Management: Ensure delivery of high-quality food and beverage services, manage supplier relationships, and ensure cost efficiency in negotiated contracts.
  • Sporting Facilities Management: Efficiently run daily operations, including all sporting facilities, and ensure equipment and facilities are well-maintained for an optimal experience.
  • Member Relations: Act as the senior point of contact for Club members, addressing operational issues, resolving complaints or concerns, and building strong relationships.

Requirements:

  • Degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Minimum 5-7 years' experience in a management role within a private club, luxury hotel, resort, or hospitality environment (prior General Manager experience advantageous).
  • Possess strong verbal and written communication skills in English (essential).
  • Excellent personal presentation and professional demeanor.
  • Experience in a service-oriented environment with the ability to manage member relations, ensuring high standard of member care and satisfaction.
  • Proven ability to lead a diverse team, motivate staff, and promote positive work culture.
  • Able to develop and share long-term strategy for the Club, focusing on F&B growth, sports facility management, and operational efficiency.
  • Demonstrated experience in managing both F&B services and sporting facilities.
  • Proven experience in financial management, including budgeting, forecasting, and financial analysis.
  • Strong understanding of financial principles, budgeting, and financial reporting. Ability to manage P&L, control costs, and implement financial strategies.

Salary: SGD $120,000 - $150,000 per annum (dependent on qualifications and experience). Bonus structure available.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunity to lead a dynamic team in a luxurious setting.
  • Professional development and training opportunities.
  • Access to exclusive employee benefits and privileges at The British Club.


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