Club Manager Director
5 days ago
Located in Singapore, the British Club is seeking a highly skilled General Manager to lead its daily operations. With a membership of over 50 nationalities, the club offers exceptional facilities and services to its members.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and experience in managing private clubs, luxury hotels, or resorts. A degree in hospitality management or business administration is preferred, along with a minimum of 5-7 years of experience in a management role.
The salary for this position is estimated to be around SGD 120,000 - 180,000 per annum, depending on qualifications and experience.
Job Description- Strategic Planning & Development:
Develop and implement forward-thinking strategies for the club's food & beverage and sporting operations, aligning with the club's overall goals. Stay informed of industry trends, member preferences, and innovations in the hospitality and sports management sectors.
- Propose and execute new initiatives to improve the club's facilities and service offerings, increase member engagement, and enhance the club's profitability.
Work closely with the Main Committee to provide updates on operational performance and strategic recommendations.
Financial Management- Monitor and manage the club's operating budget, focusing on revenue generation and cost control across food & beverage and sporting operations.
Develop financial reports and provide insights on club performance, including profitability and expenditure management.
- Oversee pricing strategies, billing processes, and membership fee structures.
Work with the Main Committee to set annual financial goals and performance targets.
Team Leadership & Staff Management- Set directions and expectations for the team to achieve goals. Lead, motivate, and mentor a diverse team of staff.
Manpower planning, budgeting, effective performance management, and staff development plans to maintain a high-performing team.
- Ensure all staff are well-presented, trained, and adhere to the club's service standards.
Ensure compliance with all local regulations, health and safety laws, and licensing requirements related to food & beverage and sporting operations.
Food & Beverage Operations Management- Ensure the delivery of high-quality food and beverage services to meet member expectations.
Manage supplier relationships and ensure cost efficiency in negotiated contracts.
Sporting Facilities Management- Ensure efficient running of daily operations, including all sporting facilities (e.g., golf, tennis, swimming, squash, fitness centers, etc.).
Ensure all equipment and facilities are well-maintained to provide an optimal experience for our club members.
- Collaborate with sports coaches and trainers to ensure high-quality programs and services.
- Act as the most senior point of contact for club members regarding all operational issues, ensuring high levels of satisfaction.
Address and resolve any member complaints or concerns with professionalism and efficiency.
- Build and maintain strong relationships with members, enhancing their overall club experience.
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