Executive Director of Operations

4 days ago


Singapore BRITISH CLUB, THE Full time

The British Club, The is seeking a highly skilled Executive Director of Operations to join its team. This is an exciting opportunity for a seasoned professional to lead the daily operations of our world-class club.

Job Summary:

We are looking for a dynamic and experienced leader to oversee the smooth operation of our food & beverage and sports facilities. As the Executive Director of Operations, you will be responsible for ensuring that all departments work together seamlessly to provide an exceptional experience for our members.

About the Role:

This role requires a strategic thinker with excellent leadership and communication skills. You will be responsible for developing and implementing operational strategies to drive growth, improve efficiency, and enhance member satisfaction.

Main Responsibilities:

  • Operational Planning: Develop and implement operational plans to achieve business objectives.
  • Team Leadership: Lead and manage a diverse team of staff to ensure high-performance standards.
  • Financial Management: Monitor and manage budgets, forecasting, and financial analysis to ensure cost control and revenue generation.
  • Member Relations: Act as the primary point of contact for member queries and concerns, ensuring high levels of satisfaction.

Requirements:

  • Degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 5-7 years of experience in a management role within a private club, luxury hotel, resort, or hospitality environment.
  • Strong verbal and written communication skills in English.
  • Excellent personal presentation and professional demeanor.

What We Offer:

  • A competitive salary of SGD $120,000 - $150,000 per annum.
  • A comprehensive benefits package, including medical insurance, retirement plan, and annual leave.
  • Opportunities for career growth and professional development.

About Us:

The British Club, The is Singapore's only Hilltop Retreat, offering a unique home away from home for over 50 nationalities. Our club features superb facilities, outstanding restaurants, and a high level of service.



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