Customer Support Specialist

1 week ago


Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Title: Customer Support Executive

We are seeking a highly skilled and experienced Customer Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD.

Job Summary:

The Customer Support Executive will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and coordinating logistics and transportation operations.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Coordinate logistics and transportation operations, including arranging trucking, transportation, and collection
  • Monitor shipment with carriers and clients, and ensure all cargoes are delivered in good condition
  • Process custom permits and prepare shipping documents
  • Assist with billing and input job references
  • Support sales personnel with booking and job management
  • Perform other ad-hoc duties as assigned by the supervisor
Requirements:
  • Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
  • At least 2 years of relevant experience in Freight Forwarding/Shipping industry
  • Proficient in MS Office applications and Portnet
  • Specializing in Logistics/Supply Chain or equivalent
  • Experience in shipping systems, including online booking and custom permit declaration
What We Offer:

THE SUPREME HR ADVISORY PTE. LTD. offers a competitive salary and a dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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