Senior ServiceNow Technical Lead

2 weeks ago

Singapore beBeeSolution Full time $90,000 - $120,000

Are you a skilled ServiceNow professional looking for a challenging opportunity to showcase your expertise?

We are seeking an experienced ServiceNow Solution Architect to lead and define the technical architecture for complex ServiceNow implementations.

  • Design and oversee the technical architecture of ServiceNow solutions, focusing on CSM modules and integrations.
  • Collaborate with business and IT stakeholders to align architecture with strategic goals.
  • Establish and enforce technical standards, best practices, and platform governance models.
  • Guide and mentor developers and consultants in implementing scalable ServiceNow components.
  • Evaluate and select tools and frameworks to ensure system scalability, maintainability, and security.
  • Review technical designs, perform architecture assurance reviews, and support sprint planning.
  • Contribute to ServiceNow platform strategy, roadmap planning, and innovation initiatives.
Required Skills and Qualifications
  • Extensive experience with ServiceNow CSM module, data models, and workflows.
  • Expertise in designing REST/SOAP API integrations, MID Server, and IntegrationHub.
  • Strong understanding of ServiceNow App Engine, Flow Designer, and Business Rules.
  • Proficiency in architectural documentation and technical design documents (TSDDs).
  • Knowledge of government or public sector architecture requirements.
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 7 years of experience in IT, with 5+ years in ServiceNow architecture roles.
  • Experience with platform governance, scalable solution design, and agile delivery models.
  • Strong interpersonal and communication skills to engage cross-functional teams.
Benefits
  • Engagement in high-impact digital transformation initiatives for public sector clients.
  • Opportunities to shape technical direction and mentor junior talent.
  • Flexible working arrangements with a collaborative team culture.

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