ServiceNow Senior Technical Specialist

2 weeks ago

Singapore beBeeSolution Full time $80,000 - $120,000

Job Title:

  • ServiceNow Senior Technical Specialist

Key Responsibilities:

  • To configure, develop, support and maintain the ServiceNow platform.
  • To serve as the primary technical point of contact for projects and to lead efforts in requirements gathering and developing process workflows.
  • Define technical solutions for architecture and design that are aligned with client business problems and ServiceNow implementation best practices.
  • Lead a team of developers to convert requirements into user stories, create solutions, review development, and perform testing.
  • Provide both technical and non-technical training to clients for implemented solutions built on the platform.
  • Design and develop solutions within the ServiceNow environment including new or modifications to applications, forms, flow, workflow, UI policies, UI actions, business rules, ACLs, UI Builder, and any other configurations required to support client processes.
  • Provide advanced support for ServiceNow by troubleshooting a variety of application problems, implementing bug fixes, and performing root cause analysis.

Requirements:

  • Bachelor's degree in information technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA or comparable experience.
  • ServiceNow Certified System Administrator (CSA) certification is required. Other product CIS certifications are preferred but not mandatory.
  • For managers, minimum 8 years of relevant experience in end-to-end ServiceNow implementation experience will be preferred.
  • For senior associates to assistant managers, minimum 4-6 years of relevant experience in end-to-end ServiceNow implementation experience will be preferred.
  • Strong communication and problem-solving skills.
  • The ability to adapt to engagements by quickly learning functional, industrial, and technical concepts.
  • Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. Non-mandatory.
  • Experience with scripting in the ServiceNow platform using JavaScript.
  • Deep knowledge and experience in understanding customer requirements necessary to successfully implement a complex SaaS solution including a strong appreciation for understanding business contexts within technical requirements.

Benefits:

  • Competitive salary package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible working arrangements.

Others:

  • Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.
  • KPMG in Singapore is committed to creating a diverse and inclusive workplace.
  • Equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, color, marital status, religion, sexual orientation, disability, or other non-merit factors.

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