
Servicenow Technical Lead
2 days ago
We are seeking an experienced ServiceNow Developer to take on technical leadership responsibilities while continuing to deliver hands-on development work in a dynamic environment.
This is an excellent opportunity for an individual with strong expertise in App Engine development to lead the development and implementation of custom applications, provide technical mentorship, and guide junior developers.
The ideal candidate will have a proven track record of technical leadership, mentoring, and problem-solving skills, with a strong understanding of ServiceNow platform capabilities and limitations.
The role requires advanced knowledge of ServiceNow App Engine Studio and App Engine Templates, as well as expertise in ServiceNow scripting using JavaScript.
A bachelor's degree in Computer Science or related field and relevant work experience are required. Preferred qualifications include experience with multiple ServiceNow releases and platform upgrades, knowledge of ITIL processes and frameworks, and additional technical certifications in relevant areas.
Key Responsibilities:- Lead the development and implementation of custom applications using ServiceNow App Engine
- Provide technical mentorship and guidance to junior developers
- Design and develop complex workflows, business rules, and custom applications
- Establish coding standards and best practices for the development team
- Conduct code reviews and ensure quality of deliverables
- Troubleshoot complex technical issues and provide solutions
- Create technical documentation and knowledge base articles
- Minimum 7 years of ServiceNow development and implementation experience
- Minimum 3 years of hands-on experience with ServiceNow App Engine development
- Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
- Experience in at least 2 large-scale ServiceNow implementations
- Strong expertise in JavaScript and ServiceNow scripting
- Proven track record of technical leadership and mentoring
- Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
- Expertise in ServiceNow scripting using JavaScript
- Strong understanding of ServiceNow platform capabilities and limitations
- Proficiency in Business Rules, Client Scripts, UI Policies, UI Actions, Workflows, Flow Designer, Integration Hub, and Service Portal development
- Demonstrated ability to mentor and guide junior developers
- Experience in conducting technical training sessions
- Strong code review and quality assurance skills
- Ability to translate complex technical concepts to non-technical stakeholders
- Experience with multiple ServiceNow releases and platform upgrades
- Knowledge of ITIL processes and frameworks
- Additional technical certifications in relevant areas
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