ServiceNow Technical Lead

7 days ago

Singapore beBeeServicenow Full time

Job Title

Our organization is seeking a skilled professional to serve as the key technical resource for the configuration, development, support, and maintenance of the ServiceNow platform. This role involves providing strategic guidance and support to clients on leveraging the ServiceNow platform to meet their needs.

The ideal candidate should possess strong technical skills, excellent communication abilities, and the capacity to adapt quickly to new engagements. The following are some key responsibilities and qualifications for this position:

  • Key Responsibilities:
    • Serve as the primary technical expert for the ServiceNow platform.
    • Provide strategic guidance and support to clients on leveraging the ServiceNow platform.
    • Interact with C-Suite clients and deliver client-centric solutions.
    • Lead efforts in requirements gathering, developing, and documenting process workflows.
    • Define technical solutions for architecture and design aligned with client business problems and ServiceNow implementation best practices.
    • Oversee a team of developers to convert requirements into user stories, create solutions, review development, and perform testing.

Required Skills and Qualifications:

  • A bachelor's degree in information technology, management information systems, computer science, or related field, and/or a technology-focused MBA or comparable experience.
  • ServiceNow Certified System Administrator (CSA) certification required.
  • Minimum 4-6 years of relevant experience in end-to-end ServiceNow implementation experience preferred.
  • Strong communication and problem-solving skills.
  • Ability to adapt to engagements by quickly learning functional, industrial, and technical concepts.

Benefits:

This position offers a unique opportunity to work with a dynamic team and contribute to the success of our organization. As a member of our team, you will have access to ongoing training and development opportunities, enabling you to grow professionally and personally.

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