Current jobs related to Senior Client Service Manager - Singapore - Williams Lea Private Limited
-
Singapore Soychi Global's Client Full timeOur client, a Singapore-based company specializing in innovative machine vision and fiber optics technologies, is seeking an Import Export Coordinator to join their dynamic team. This position is open exclusively to Singapore citizens or PR holders. Job Overview and Responsibilities: Receive goods by FedEx/DHL/Forwarder/etc., check and record with photos....
-
Singapore SASCO SENIOR CITIZENS' HOME Full timeWe are seeking an experienced Administrative Support professional to join our team at SASCO SENIOR CITIZENS' HOME. This is a unique opportunity to provide administrative assistance to social work teams, ensuring seamless case management and client care.Job DescriptionThis role involves:Providing administrative support to social work teams, including...
-
Senior Client Services Manager
1 week ago
Singapore United Overseas Bank Full timeUnlock Career OpportunitiesWith United Overseas Bank Ltd, a leading bank in Asia with over 500 branches and offices across 19 countries.About the RoleWe are seeking an experienced Senior Client Services Manager to join our team in Singapore. As a key member of our client-facing department, you will be responsible for delivering exceptional customer service...
-
Senior sales manager
2 months ago
Singapore PARK Senior Villas Chandler Full timeWe are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...
-
Singapore Northeast Private Client Group Full timeOKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape...
-
Social Services Coordinator
4 weeks ago
Singapore SASCO SENIOR CITIZENS' HOME Full timeAbout the RoleWe are seeking a dedicated and compassionate Social Worker to join our team at SASCO SENIOR CITIZENS' HOME. In this role, you will be responsible for providing direct social work case management, counseling, and support to our clients and their families.Job PurposeTo provide high-quality social work services to our clients, including conducting...
-
Client advisor
1 month ago
Singapore Northeast Private Client Group Full timeJob Summary Are you a passionate people person who enjoys assisting others in making purchase decisions? Are you a professional with experience in the sales field, especially in the luxury industry, particularly in fashion? Do you like keeping tabs on the latest luxury fashion trends? We’d like to hear from you!Luxehouze, a marketplace for 100% authentic...
-
Northeast Private Client Group | Client Advisor
2 weeks ago
Singapore Northeast Private Client Group Full timeJob Summary Are you a passionate people person who enjoys assisting others in making purchase decisions? Are you a professional with experience in the sales field, especially in the luxury industry, particularly in fashion? Do you like keeping tabs on the latest luxury fashion trends? We’d like to hear from you!Luxehouze, a marketplace for 100% authentic...
-
Senior manager client services
3 weeks ago
Singapore Cushman & Wakefield Full timeJob Title Senior Manager Client Services Job Description Summary C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on...
-
Senior manager client services
3 weeks ago
Singapore Cushman Wakefield Multifamily Full timeJob Title Senior Manager Client Services Job Description Summary C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on...
-
Civil Service College | Consultant
6 hours ago
Singapore Civil Service College Full timeThe Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and...
-
Senior manager, client services
1 month ago
Singapore Just Global, Inc. Full timeJust Global: At Just Global we live and breathe B2 B and believe in igniting B2 B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and...
-
Senior manager, client services
2 months ago
Singapore Just Global Full timeJust Global: At Just Global we live and breathe B2 B and believe in igniting B2 B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and...
-
Senior Operations Manager
4 weeks ago
Singapore IDAS SERVICE PRIVATE LIMITED Full timeJob Title: Senior Operations ManagerWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at IDAS SERVICE PRIVATE LIMITED. As a Senior Operations Manager, you will be responsible for overseeing the day-to-day operations of the company, ensuring that all tasks are completed efficiently and effectively.About the Role:Plan...
-
Senior Service Coordinator
3 weeks ago
Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full timeJob OverviewWe are seeking a skilled Senior Service Coordinator to join our team at LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE). The successful candidate will play a crucial role in ensuring the frequency, reliability, and quality of our Befriending service to alleviate loneliness and enhance the lives of socially isolated Seniors.About the RoleThis...
-
Care Services Manager
4 weeks ago
Singapore Ling Kwang Home For Senior Citizens Full timeAbout Ling Kwang Home For Senior CitizensLing Kwang Home For Senior Citizens is a leading healthcare provider dedicated to delivering exceptional care and support services to our residents.Job Title: Care Services ManagerWe are seeking an experienced and compassionate Care Services Manager to join our team. As a key member of our management team, you will...
-
Manager - Client Services
1 week ago
Singapore Infosys Full timeAbout Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling...
-
Client Service Manager
3 weeks ago
Singapore This is an IT support group Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Services Partner
2 weeks ago
Singapore PUBMATIC PTE. LTD. Full timeRoles & ResponsibilitiesPubMatic is looking for a Client Services Partner (SCP) /Senior Client Services Partner (Senior CSP) to join our Advertiser Solutions team in Singapore and work closely with the APAC demand team in order to offer support and develop the relationships with our programmatic demand partners at agencies and advertisers.The Advertiser...
-
Client Services Partner
4 weeks ago
Singapore PUBMATIC PTE. LTD. Full timeRoles & ResponsibilitiesPubMatic is looking for a Client Services Partner (SCP) /Senior Client Services Partner (Senior CSP) to join our Advertiser Solutions team in Singapore and work closely with the APAC demand team in order to offer support and develop the relationships with our programmatic demand partners at agencies and advertisers.The Advertiser...
Senior Client Service Manager
2 months ago
Job Overview
We are seeking a highly skilled and experienced Senior Client Service Manager to join our team at Williams Lea Private Limited.
About the Role
The successful candidate will be responsible for managing and overseeing site operations, ensuring all SLAs, contractual requirements, and client expectations are met.
Key Responsibilities
- Manage local vendor relationships and contracts, where applicable
- Ensure all operating procedures, processes, and manuals are up-to-date and always adhered to
- Advise and support the client and team on daily matters with clear communication, applying examples of best practice
- Encourage teamwork; drive change and ensure all staff members strive to achieve client satisfaction
- Maintain effective communication with the Regional Account Director at all times. Escalate promptly when required
- Proactively identify opportunities for service enhancement and client value-add
Leadership, Training & Development
The successful candidate will also be responsible for leading client and staff meetings as appropriate, managing staff using a 'lead-by-example' approach, and resolving disciplinary issues in a timely and legally compliant way.
Finance
In addition, the Senior Client Service Manager will prepare monthly site invoices, gross margin template, and payroll, process related service providers invoices, review and question monthly profit-and-loss and balance sheet statements, perform regular salary and equipment benchmarking against other sites, competitors, and countries, and prepare responses to Requests for Proposals.
Other General Duties
The role will also involve assisting with hiring, training, and development of staff, fostering a collaborative team-oriented work environment, preparing and assisting with employee evaluations and disciplinary issues, managing and deploying overflow/temporary staff, ensuring site is adequately staffed at all times, including providing ample coverage onsite, and maintaining confidentiality and exhibiting professional decorum at all times.
Requirements
To be considered for this exciting opportunity, you will need to have:
- 5+ years' comprehensive outsourced operations experience preferred
- 5+ years' experience in a leadership role
- Proven experience in growing account(s) under direct management
- Strong client service, negotiation, and communication skills
- Detail oriented with the ability to prioritize and handle multiple tasks in a demanding, time-sensitive environment
- High level of competency in MS Excel, Word, PowerPoint, and management tools e.g. Workday
Estimated Salary
£60,000 - £80,000 per annum, depending on experience.
