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Residential Concierge Manager

2 months ago

Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time
Job Title: Residential Concierge Manager

SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. is seeking a highly skilled and experienced Residential Concierge Manager to join our team. As a key member of our luxury lifestyle accommodations, you will be responsible for providing exceptional concierge services to our residents.

Key Responsibilities:
  • Oversee and operate the Residential Concierge Department, providing concierge services to residents of two luxury condominiums in the Nassim/Tanglin area.
  • Responsible for the entire operations, including Breakfast service, all-day refreshments, pool and gym towel replenishment, and a personalized concierge experience by extending a multitude of services from Artyzen Singapore and other 3rd party vendors.
  • Ensure that the tenant experience is at the forefront of what we do and that all requests are dealt with in a prompt and professional manner.
  • Liaise with the hotel and real estate company on the evolving requirements.
  • Coordinate an effective and efficient resource allocation through establishing a flexible work force throughout the Division, based on the principles of Multi Skilling and Multi-Tasking.
  • Prepare and monitor the annual department operating budget with the focus on monthly expenses, wages, variances, preparing schedules, ordering, and inventory management.
Requirements:
  • Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification.
  • Minimum of three years of previous managerial or assistant managerial experience in a condo/membership/country club setting or in the front office of an established or luxury/upscale or boutique hotel.
  • Service-oriented, attentive to details and observant.
  • Excellent oral and written communications skills.
  • Good command of written and spoken English.
  • Adaptable and outgoing with excellent interpersonal skill.
  • Ability to work under pressure, self-motivated and independent.

We are looking for a highly skilled and experienced individual who can provide exceptional concierge services to our residents. If you have a passion for delivering outstanding customer service and a strong background in hospitality, we encourage you to apply for this exciting opportunity.