Lobby Attendant

2 months ago


Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time
Roles & Responsibilities

In General

  • Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation.
  • Actionable Example:

There will be residents and their guests moving around the estate. Lobby Attendants ought to make the first move, engage them and greet them warmly..

  • Immediately report any defects, identify potential hazards and unsafe work practices to the estate manager; takes appropriate measures to ensure safety and well-being of residents, guests and coworkers. Immediately report any incidents, accidents and injuries to the estate manager; document details and facts in (OMS II)
  • Follow all company and estate policies and procedures, ensure uniform and personal appearance are clean and reflects a professional image at all time.
  • Maintain high integrity and confidentiality of proprietary information, residents’ information and protect estate and company assets.
  • Communicate positively in a clear, concise and professional language with appropriate greetings and etiquette.
  • Work closely with security personnel; concierge officers and Doorman to make announcement through inconspicuous radio communication when residents or their guests return or leave the estate. Upon hearing the announcement, Lobby Attendant may go to the private lobby to welcome the residents and their guest and assist them with the luggage or grocery if necessary.
  • Develop and maintain positive working relationships with others, support team to reach company goals and resident satisfaction.
  • Educate service providers and coach their staffs to acknowledge and greet residents by name; offer assistance, take note of service request and communicate to the Concierge team for follow up and documentation.
  • Promptly follows through with common Concierge requests in a residential environment.

Tell employers what skills you have

Lifestyle
Grocery
Microsoft Office
Concierge Services
Entertainment
Quality Assurance
Housekeeping
Interpersonal Skills
Property
Books
Transportation
Wellbeing
Customer Service
Service Excellence
Safety Training
Hospitality
  • Lobby Attendant

    3 weeks ago


    Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation. Immediately report any defects, identify potential...

  • Hotel Attendant

    3 weeks ago


    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesPerforms routine duties in cleaning and servicing of public area under supervision of Housekeeping Supervisor. Hotel Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.To maintain complete knowledge of and comply with all...


  • Singapore DUSTAWAY SERVICES PTE. LTD. Full time

    Job SummaryWe are seeking a Condominium Block Attendant to join our team at DUSTAWAY SERVICES PTE. LTD. The successful candidate will play a vital role in maintaining cleanliness and providing a pleasant environment for residents within the condominium premises.Key ResponsibilitiesEnsure all building floor areas, including lift and lift lobbies, are sweeping...

  • Senior room attendant

    18 hours ago


    Singapore Accor Hotels Full time

    Company Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets success. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites,...

  • Room Attendant

    3 weeks ago


    Singapore FURAMA PTE. LTD. Full time

    Roles & Responsibilities1.0 Basic Function Clean rooms on whatever floors or rooms assigned to him/her by his/her supervisor and to run errands on guest supplies which are required for the convenience and comfort of the guests.2.0 Responsibility and Authority Report to duty on time and in uniform for daily assignments. Collect cleaning/guest supplies and...


  • Singapore Marriott International Full time

    Job SummaryAs a key member of our Bell Services team, you will be responsible for ensuring that our guests receive exceptional service from the moment they arrive at our property. This includes assisting with luggage, providing directions, and arranging transportation as needed.Duties and ResponsibilitiesPerform concierge services and bell duties with a...


  • Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities Perform thorough cleaning of corridor lobby and thorough staff bathroom cleaning. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Response to guest requests and be able to communicate with them Anticipate guest needs, respond promptly and...

  • Hotel Room Attendant

    2 months ago


    Singapore MGH HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Full-Time Housekeeper Associate to upkeep the general cleanliness of our premises. Taking care of our cabins and general maintenance duties, your tasks are important in ensuring that our guests always enjoy a clean and comfortable stay at KINN.Responsibilities Ensure that all areas of the hotel premises are...

  • Bellman

    18 hours ago


    Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time

    In GeneralWelcome and acknowledge residents and their gueststo Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenges, and thank others with genuine appreciation. Actionable Example: There will be residents and their guests moving around the...


  • Singapore GRAND HYATT SINGAPORE Full time

    Roles & Responsibilities Welcoming or greeting the guests. Attending to guest’s queries. Engaging with guests at the area assigned. Presence and attentiveness is very important for the role. Ushering / directing the guests to proper queue / visiting venue. Engaging with the pre-arrival information and queries. Managing and filtering the...


  • Singapore ONESTOP SECURITY PLATFORM PTE. LTD. Full time

    Responsibilities:Greet guests and visitors warmly and make them feel welcome and attended. Manage guest/customer inquiries, requests, and feedback. Answer phone and email inquiries from potential guests promptly and respectfully. Receive and redirect mail, phone calls, packages, etc. Perform basic administrative, secretarial, and reception duties. Maintain...

  • Health Attendant

    3 weeks ago


    Singapore PEOPLE ADVANTAGE PTE. LTD. Full time

    Roles & ResponsibilitiesOverview:Are you ready to make a difference in a dynamic healthcare environment? If you have a passion for helping others and ensuring a clean, safe space for patients, we want you on our team as a Part-Time Health Attendant!Why You'll Love This Role: Salary: Earn $10.50 per hour. (Weekly Payment) Working Days & Hours: Minimum...

  • Service Crew

    3 weeks ago


    Singapore BREADTALK PTE LTD Full time

    Roles & ResponsibilitiesCareer Trial for JobseekersTraining Allowance $7.50 – $15/hourFull Time Position6 days work week, Shift work & no fixed rest day.Outline of Career Trial ObjectivesThe objective of the career trial at BreadTalk is to provide comprehensive hands-on experience in bakery operations, customer service, product quality, team collaboration,...


  • Singapore FURAMA PTE. LTD. Full time

    Roles & ResponsibilitiesHe/She is responsible to perform all functions related to the Front Office Operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and...

  • Guest Services Officer

    2 months ago


    Singapore ONE FARRER PTE. LTD. Full time

    Roles & Responsibilities Perform and oversee the smooth operations of front desk including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports according to establish policies and procedures. Perform and oversee the smooth operations of Hotel Communications Team including but not limited to answering...


  • Singapore ONESTOP SECURITY PLATFORM PTE. LTD. Full time

    Roles & Responsibilitiesa. Greet Guests and visitors warmly and make them feel welcome and attended.b. Manage guest/customer inquiries, requests, and feedbackc. Answer phone and email inquiries from potential guests promptly and respectfully.d. Receive and redirect mail, phone calls, packages, etce. Perform basic administrative /secretarial/reception...


  • Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Roles & Responsibilities1. Position SummaryHousekeeping Supervisor is responsible for supervising the activities of housekeeping attendance to ensure well-maintain guest room and public area. Next in position to Assistant Housekeeper, candidate has to be able to handle overall housekeeping operation when Assistant Housekeeping is not around.2....


  • Singapore Marina Bay Sands Full time

    Job OverviewWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office department, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleIn this role, you will be the first point...

  • Bellman

    2 months ago


    Singapore THE SINGAPORE RESORT & SPA Full time

    Roles & ResponsibilitiesPrimary ResponsibilitiesOperation· Greet and welcome guests at the main entrance· Assist in driveway management· Assist arriving and departing guests by opening and closing car and taxi doors· Maintain a clean and tidy entrance and baggage room· Ensure timely pick up and deliveries pertaining to baggage handling· Provide...


  • Singapore MTC CONSULTING PTE. LTD. Full time

    Job OverviewFront Desk Receptionist - Showroom in Central Location: A dynamic and exciting opportunity has arisen for a skilled Customer Service Professional to join our team at MTC Consulting Pte Ltd. This role is perfect for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.Compensation...