
Customer Experience Manager
7 days ago
Customer Experience Manager - Key Responsibilities:
- Manage incoming calls and inquiries, recording case information for accurate reference.
- Assist with service hall bookings, administration, and documentation to ensure seamless customer experiences.
- Process and disseminate cases and enquiries from incoming calls to frontline staff and internal stakeholders.
Key Skills Include:
- Excellent problem-solving and conflict resolution skills to address customer complaints and concerns.
- Ability to provide solutions and alternatives while ensuring timely resolutions.
- Organizational skills to maintain accurate records of customer interactions and update cases as necessary.
- Collaboration skills to work closely with the Finance and Operations Team and follow established communication procedures and policies.
-
Customer Experience Manager
7 days ago
Singapore Hegen Pte Ltd Full timeHegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...
-
Customer Experience Manager
4 days ago
Singapore The Esplanade Co Ltd Full timeThe role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers. **Key Responsibilities** Customer...
-
Customer Experience Manager
2 weeks ago
Singapore PRISM+ Full timePRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...
-
Manager, Customer Experience
2 weeks ago
Singapore Singtel Full time**Manager, Customer Experience**: **Date**:16 Jul 2025 **Location**: Singapore, Singapore **Company**:Singtel Group **Be a Part of Something BIG!** At Singtel, our customers are central to our business. Gaining insight into their needs, motivations, and how we can better serve them is essential to shaping our business strategy. Customer experience...
-
Customer Experience Manager
2 weeks ago
Singapore beBeeCustomer Full time $80,000 - $112,000Job OverviewWe are seeking a skilled Customer Experience Manager to lead our customer service team and provide exceptional support to our clients. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Duties & Responsibilities:Client Engagement: Build strong...
-
Customer Experience Manager
1 week ago
Singapore beBeecustomer Full time $4,000 - $6,000Job Title: Customer Experience ManagerWe are seeking a highly skilled and dedicated Customer Experience Manager to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through effective management of customer bookings, walk-ins, and the full ticketing process.Key Responsibilities:Manage customer...
-
Customer Experience Manager
2 weeks ago
Singapore beBeeCustomerService Full timeJob Title: Customer Experience Manager We are seeking a Customer Experience Manager to oversee the delivery of exceptional customer experiences across our organization. The successful candidate will be responsible for managing, mentoring, and coaching team members to achieve quality and productivity. Key Responsibilities: Develop and implement procedures to...
-
Customer Experience Manager
7 days ago
Singapore beBeeCustomerExperience Full time $80,000 - $120,000Job Title: Customer Experience ManagerThe Customer Experience Manager will be responsible for driving initiatives to enhance service delivery to the public. This role requires a strong understanding of customer insights and experience, as well as excellent presentation, writing, and communication skills with various stakeholders.Key Responsibilities:Conduct...
-
Customer Experience Manager
2 weeks ago
Singapore beBeeCustomerExperience Full time $4,000 - $6,000Job Title: Customer Experience ManagerJob DescriptionThe customer experience management department's goal is to revolutionize the way customers interact with our organization.We are committed to delivering exceptional service, fostering strong relationships, and driving business growth through a customer-centric approach.
-
Customer Experience Manager
6 days ago
Singapore beBeeCustomerExperience Full timeJob Title: Customer Experience Manager The Role: We are seeking a skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for ensuring that customers receive exceptional service and support. Key Responsibilities: Manage customer complaints and issues in a timely and professional manner. ...