Customer Experience Manager

Customer Experience ManagerWe are seeking a dedicated individual to join our team as a Customer Experience Manager. In this role, you will be instrumental in championing customer-focused strategies and overseeing the design, execution, and management of the Net Promoter Score (NPS) program.About the RoleThe Customer Experience Manager will be responsible for...

We are a medical company with strong product lines (medical equipment) homecare therapeutic area. Due to rapid expansion, we are looking for independent and diligent individuals to join our team. We serve with distinction and provide comprehensive healthcare needs to our partners. As a total solutions partner, our goal is to provide our customers with the...

Customer Service Leadership RoleThis is a role that requires a customer service enthusiast who can lead and mentor team members to deliver exceptional customer experience.Our ideal candidate should be able to manage and coach team members, design procedures for best user experience, resolve customer complaints professionally, maintain customer records and...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Key Responsibilities: - Customer Service Process Design: - Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction. - Implement best practices and workflows to streamline customer interactions. - Lead process improvement initiatives to reduce response times and enhance the customer journey. - Difficult...

**Description**: Key Responsibilities: - Customer Service Process Design: - Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction. - Implement best practices and workflows to streamline customer interactions. - Lead process improvement initiatives to reduce response times and enhance the customer journey. -...

Join to apply for the Manager, Customer Experience role at Singtel Be a Part of Something BIG At Singtel, our customers are central to our business. Gaining insight into their needs, motivations, and how we can better serve them is essential to shaping our business strategy. Customer experience remains a fundamental element of this approach. We are seeking...

Create optimised and seamless customer experiences across O2O2O (online - offline - online) spanning a multitude of touch points across Income and user experience documentation that includes user personas, user flows, wireframes and site maps - Lead and/or contribute towards CX Strategies / Blueprint design with partner agency(ies) for respective streams...

**Manager, Customer Experience**: **Date**:16 Jul 2025 **Location**: Singapore, Singapore **Company**:Singtel Group **Be a Part of Something BIG!** At Singtel, our customers are central to our business. Gaining insight into their needs, motivations, and how we can better serve them is essential to shaping our business strategy. Customer experience...

Job OverviewWe are seeking a skilled Customer Experience Manager to lead our customer service team and provide exceptional support to our clients. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Duties & Responsibilities:Client Engagement: Build strong...