Wine Sales Assistant
6 days ago
Welcome to Wine Trade Asia, a leading wine shop and restaurant chain in South-East Asia. We are committed to providing an exceptional customer experience and building long-lasting relationships with our guests.
Job Summary:We are seeking a highly motivated and passionate individual to join our team as a Retail Assistant. The successful candidate will be responsible for greeting guests in a warm and friendly manner, assisting customers with their wine selection, and understanding the company's product knowledge.
Responsibilities:- Greet guests in a warm and friendly manner
- Assist customers with their wine selection
- Understand the company's product knowledge
- Ensure that payments are processed correctly
- Advertising wines, by handing customers wine catalogs
- Report customer complaints to superiors
- Ensure overall cleanliness of the retail store
- To monitor cash float
- Understand the store's operational system
- To understand and learn the store's closing and opening procedures
- Preparation of daily sales report
- Assist in placing wine orders
- Conduct stocktake
- Assisting in organizing the merchandise display in the store
- To submit new customer database to the store manager
- Managing ERP related tasks and responsibilities as required in the role
- Previous experience in the retail preferred
- Interest in wine
- Experience in organizing data and reports
- Basic understanding of sales principles and customer service practices
- Basic computer knowledge and familiarity with electronic equipment
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