Wine Sales Assistant

6 days ago


Singapore WINE TRADE ASIA PTE. LTD. Full time

Welcome to Wine Trade Asia, a leading wine shop and restaurant chain in South-East Asia. We are committed to providing an exceptional customer experience and building long-lasting relationships with our guests.

Job Summary:

We are seeking a highly motivated and passionate individual to join our team as a Retail Assistant. The successful candidate will be responsible for greeting guests in a warm and friendly manner, assisting customers with their wine selection, and understanding the company's product knowledge.

Responsibilities:
  • Greet guests in a warm and friendly manner
  • Assist customers with their wine selection
  • Understand the company's product knowledge
  • Ensure that payments are processed correctly
  • Advertising wines, by handing customers wine catalogs
  • Report customer complaints to superiors
  • Ensure overall cleanliness of the retail store
  • To monitor cash float
  • Understand the store's operational system
  • To understand and learn the store's closing and opening procedures
  • Preparation of daily sales report
  • Assist in placing wine orders
  • Conduct stocktake
  • Assisting in organizing the merchandise display in the store
  • To submit new customer database to the store manager
  • Managing ERP related tasks and responsibilities as required in the role
Requirements:
  • Previous experience in the retail preferred
  • Interest in wine
  • Experience in organizing data and reports
  • Basic understanding of sales principles and customer service practices
  • Basic computer knowledge and familiarity with electronic equipment


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