Retail Store Associate
6 days ago
We are seeking a talented and enthusiastic individual to join our team as a Retail Assistant at Wine Connection, the leading wine shop and restaurant chain in South-East Asia. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store presentation.
About Us:We are a dynamic and rapidly expanding business, established in 1998. Our mission is to provide an unforgettable dining and shopping experience for our guests, while building long-lasting relationships with our partners and stakeholders.
Key Responsibilities:- Deliver exceptional customer service, ensuring that every guest feels valued and appreciated
- Drive sales growth through effective merchandising, promotional activities, and upselling/cross-selling opportunities
- Maintain a high level of store presentation, including visual merchandising, stock management, and cleaning standards
- Process transactions accurately and efficiently, handling customer payments and resolving any issues promptly
- Provide detailed information about our products, including wine descriptions, prices, and promotions
- Collaborate with colleagues to achieve team goals, share best practices, and support each other in achieving excellence
- Previous experience in the retail industry, preferably in a similar role
- Demonstrated passion for wine, with a willingness to learn and develop your knowledge
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Familiarity with basic computer software and electronic equipment, with the ability to learn and adapt quickly
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