Game Support Specialist

3 days ago


Singapore SKYWORK AI PTE. LTD. Full time
Job Description
Skywork AI PTE. LTD. is seeking a skilled Game Operations Specialist to join our team. The ideal candidate will have a passion for gaming and excellent communication skills.

Key Tasks:
• Conduct daily game operations, including activity configuration, announcement releases, and version testing.
• Manage players' feedback and complaints, summarizing and reporting key issues to the gaming operations team.
• Develop strategies to improve user engagement, conducting community maintenance and user research.
• Assist in the localization, translation, and review of the game language pack.

Requirements:
• A strong passion for gaming and interacting with users, with excellent communication skills and a responsible attitude.
• Proficiency in English is required as a working language, with additional language skills advantageous for engaging with a diverse player community.
• A diploma or Bachelor's degree; prior experience in game operations is highly desirable.
• Strong analytical skills, ability to generate reports, and a proven track record of teamwork.

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