
Claims Process Coordinator
3 days ago
Job Overview
A Claims Data Entry Assistant is a key member of our claims admin unit, responsible for supporting the overall operation and contributing to continuous improvement of current claims processes.
Key Responsibilities:
- Accurately enter policy details to prevent errors.
- Verify and match data between systems.
- Merge or split documents according to benefits and provider types.
- Process high claim volumes efficiently.
- Follow up with claimants, policyholders, and agents on missing information.
- Collaborate with stakeholders to ensure smooth claims registration.
- Suggest process improvements and system enhancements.
- Perform other duties as assigned.
The ideal candidate will possess strong administrative skills, attention to detail, and excellent communication skills. They will be able to work independently and collaboratively as part of a team to achieve goals.
Requirements:
- Document Management
- Microsoft Office Suite
- Microsoft Excel Skills
- Process Improvement Techniques
- Literacy and Numeracy
- Data Entry Accuracy
- Adaptability and Flexibility
- Accountability and Responsibility
- Spreadsheets and Database Management
- Effective Communication and Administrative Support
- Customer Service Experience
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