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Claims Processing Associate
2 weeks ago
The incumbent will play a critical role in ensuring the efficient and accurate processing of claims. You will be responsible for investigating, verifying, and processing claims from various sources.
This position demands a keen eye for detail, excellent problem-solving skills, and the ability to communicate effectively with both internal and external stakeholders.
Key Responsibilities
- Verify the authenticity and accuracy of incoming claims, ensuring they meet all required criteria and documentation.
- Conduct in-depth research to resolve any discrepancies, inconsistencies, or potential issues within the claims.
- Accurately input and record claims data into the company's claim processing system, maintaining high levels of data integrity.
- Assist in the regular counting and reconciliation of petty cash funds, ensuring proper documentation and compliance with company policies.
Grant Claims
- Participate in grant claim audits, working closely with team to ensure compliance with grant funding requirements.
- Collaborate with claimants and other departments to gather additional information, request missing documentation, or provide updates on claim status.
- Maintain detailed records of all claim activities, interactions, and outcomes.
- Meet established deadlines for claim processing and ensure prompt resolution of claims.
Requirements
- A relevant field (e.g., Business, Finance, or a related discipline).
- Prior experience in claims processing or a similar role is preferred.
- Attention to details and high level of accuracy.
- Excellent communication and interpersonal skills.
- Organized, independent and a collaborative team player.
- Proficiency in using claim processing software and MS Office applications.
- Ability to handle sensitive and confidential information with discretion.